Audit, analysis and consulting

The requirements for using content are closely linked to the nature of each customer. This audit phase is more or less lengthy, depending on the complexity of the needs expressed, the aim being to optimize the use of our solution according to your working methods.

Setup and configuration

From a simple helping hand at start-up through to complete installation tuning, we'll help you master the takeover of existing systems and propose methods for implementation. From installation on a stand-alone physical machine to deployment on complex multi-tier virtual infrastructures, we'll size the hardware requirements to enable you to get the most out of Phraseanet.

Training

Training content is tailored to the user's needs and level of knowledge.  

Functional administrator training: This course provides you with all the skills you need to manage and use your documents.

Documentary training: Unindexed or poorly indexed media has no value. This module is designed to help you index your media efficiently, and can also be used to teach you how to use a thesaurus. in Phraseanet (term prioritization, candidate management).

Technical administrator training: This module is aimed at IT technicians and enables them to acquire technical mastery of Phraseanet (creation of databases, declaration of fields, sub-resolutions, bit stats, rights management and user rights models).

Developers training: This course is aimed at development teams who want to be able to exploit the full power of the Phraseanet API quickly and efficiently - learn all about API routes and how to use them.

Hosting

Phraseanet is available in SaaS mode. Rely on a solid hosting infrastructure proven over many years! Our hosting platforms boast 99.99% availability and are based on state-of-the-art equipment. They are built on infrastructures capable of meeting the constraints of availability, power, storage capacity and backup for customers with very high availability requirements.

Support Hour Packages

Choose our prepaid service hour packs, available in 10h or 20h, for all parameter-setting interventions on the Phraseanet solution or version upgrades.

Maintenance Contracts

Corporate, Enterprise and Group contracts guarantee support from our technical and development teams in the event of anomalies or the need to update your Phraseanet DAM.