Important notice about the service continuity during the Covid-19 outbreak
Because each and everyone of us must contribute to contain this phenomenon and in accordance with the announcements of the Government, we inform you that, as of today, March 16, 2020, we have placed all our teams in remote working and this, until new instructions are given.
These actions protect both our team members and their families but also everyone, by contributing individually and collectively, to stem the spread of Covid-19.
All your regular contacts remain available to ensure the service continuity and its quality, which will be unchanged. Remote working has been a common practice at Alchemy for many years and we possess all the tools necessary to maintain the activity and the operational monitoring of our platforms.
How you can reach us:
To get technical support (one problem = 1 email, which automatically triggers the opening of a support ticket): support
For any other request or information: info
And your contacts can be reached on their email addresses.
We thank you for your trust and we hope that these measures and our social responsibility will quickly reverse the growth curve of the outbreak, for a return to normal activity as quickly as possible.